Role Overview
The Sales Development Specialist will engage with existing customers to identify opportunities to improve the safety, reliability, performance, and longevity of their lift equipment through modernisation solutions. The role focuses on building customer relationships, understanding clients’ operational needs, and generating qualified opportunities for the modernisation sales team.
What You Will Do
The key responsibilities include approaching customers by telephone, identifying ageing equipment, qualifying customer interest, and arranging appointments for Modernisation salespeople or preparing quotations. The role also involves working alongside service and sales colleagues to identify potential upgrade opportunities and maintaining accurate records of customer interactions and opportunities.
Why It Might Be a Fit
The ideal candidate will be resilient, independent, proactive, and confident on the phone. They will be customer-focused, able to communicate well, and understand the needs of customers and the importance of providing solutions to satisfy short and long-term objectives.
Requirements
- Resilient and independent
- Proactive and confident on the phone
- Customer-focused and able to communicate well
- Competent in CRM systems (Salesforce)
- Technical background not essential, but training will be given
Benefits
- Competitive salary
- 25 days + Bank Holidays + 1 paid Volunteering Day
- Company Pension Scheme
- Medical Insurance
- Quarterly Commission
- PDI
- Dental Insurance
- Gymflex Membership
- Life/Partner Assurance & Critical Illness Insurance
- Kone Discounts
- Cycle to Work Scheme
- Long Service Awards
- 24/7 GP Support & Wellbeing Access
- Employee Assistance Programme
- Hybrid Working
- Career Development Opportunities
To apply for this job please visit kone.wd3.myworkdayjobs.com.
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