The Senior Customer Sales Analyst is a vital internal sales position that delivers actionable business insights to support growth on the Walmart & Club team. The role partners cross-functionally with marketing, finance, retail, supply chain, and the Data team to ensure strong target delivery, clear performance routines, and continuous improvement of reporting and tools.
Requirements
- Lead the development of insight-driven presentations and narratives for internal and external audiences, translating complex data into clear implications and actions.
- Own and evolve core business routines (line review, post-event tracking, performance updates, SOPs), improving consistency, speed, and decision usefulness.
- Identify key volume drivers, diagnose performance shifts, and communicate prioritized opportunities/risks with recommended actions.
- Develop customer-specific selling stories that connect category insights, consumer/shopper behavior, and Kraft Heinz initiatives to commercial outcomes.
- Partner with field sales leads on regular category & business reviews, shaping agendas, insights, and follow-ups to drive growth.
- Ensure customer, consumer, and category insights are delivered on time with strong data accuracy, clear assumptions, and appropriate caveats.
- Analyze key merchandising events and provide actionable points of view on compliance, execution, consumption, and value; define what “good” looks like and track it.
- Serve as a go-to subject matter expert (or build toward it) in storytelling, visualization, data literacy, and analytical process; coach peers and entry-level analysts in these areas.
- Collaborate with the Data & Analytics team to improve business-critical reporting and tool development; provide crisp requirements, testing feedback, and adoption support.
Benefits
- Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
- Wellbeing programs that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families
- Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Employee Assistance Program, Wellbeing Programs, Family Support Programs
- 401k, Life, Accidental Death & Dismemberment, Disability

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