Contract Logistics Operations Manager

Role Overview

As an Operations Manager, you will be responsible for planning, directing, and implementing client operations and administrative support to meet productivity and service goals. You will lead the warehouse team to ensure operational objectives are achieved, and you will manage effective control systems to ensure that service levels and operational performance targets are met within agreed cost, revenue, and profit parameters.

What You Will Do

Deep dive into operation processes, their analysis, evaluation, monitoring and optimization (operational and administrative); Ensure correct usage and constant improvement of the WMS and take part at Swiftlog Migration; Optimization of operation space usage, MHE exploitation and storage options; Interaction with customer and supplier, coordination of existing and new businesses (support Customer Onboarding);

Why It Might Be a Fit

We are looking for a collaborative, customer-centric mindset with strengths in adaptability, responsibility, and clear communication; Fluency in Turkish and English skills; the first interview will be conducted in English; Flexibility to work varied hours and a valid driver’s license.

Requirements

• Bachelor’s degree in a relevant field (MBA is a strong advantage)
• Proven team-leading experience is a must, this role requires managing and developing teams, especially within BC and WC warehouse operations
• 2–5 years of experience in project management, leadership, and contract logistics operations
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to manage complex operations
• Hands-on experience optimizing warehouse processes and using WMS systems (Swiftlog exposure and Bonded Warehouse Operations knowledge is a plus)
• Fluency in Turkish and English skills
• Flexibility to work varied hours and a valid driver’s license

Benefits

• Comprehensive offers provided by a global market leader
• Countless opportunities for further development
• Opportunities to contribute ideas on how to improve the company