Senior Salesforce Developer / Solution Architect

Role Overview

The Senior Salesforce Developer / Solution Architect will design, develop, and implement scalable, secure, and high-performing Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and Salesforce APIs. The role will also involve leading technical design discussions, translating complex business requirements into effective Salesforce solutions, and mentoring developers.

What You Will Do

Design, develop, and implement Salesforce solutions, enhance Salesforce Service Cloud & Contact Center Capabilities, build enterprise integrations & optimize performance, and collaborate, deliver, and innovate within an Agile development environment.

Why It Might Be a Fit

The ideal candidate will have 8+ years of hands-on Salesforce development experience, including designing, developing, and implementing enterprise Salesforce solutions, and will be able to work independently, take ownership of complex technical solutions, and collaborate effectively with cross-functional teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or in a related field with 8+ years of relevant experience, OR a Master’s degree with 6+ years of relevant experience
• 8+ years of hands-on Salesforce development experience, including designing, developing, and implementing enterprise Salesforce solutions
• Demonstrated experience serving as a senior Salesforce developer, technical lead, OR solution architect on complex enterprise projects
• Hands-on experience developing and supporting Salesforce Service Cloud solutions within an enterprise contact center or customer service environment
• Experience supporting case management, customer service workflows, AND omnichannel service operations
• Experience supporting federal government programs OR similarly complex, highly regulated enterprise environments
• Advanced hands-on development experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and Salesforce APIs
• Strong knowledge of Salesforce architecture, data modeling, security, automation, and platform best practices
• Experience with Salesforce Service Cloud, Salesforce Flow, Lightning App Builder, Platform Events, and Experience Cloud
• Experience designing and troubleshooting integrations using REST/SOAP APIs and enterprise integration patterns
• Proficiency in JavaScript, HTML5, CSS, and modern web development technologies
• Experience with source control, CI/CD pipelines, DevOps practices, and Agile software development
• Experience with AI-powered Salesforce capabilities, including Agentforce, Einstein AI, Prompt Builder, chatbots, and intelligent service automation
• Experience integrating Salesforce with enterprise contact center platforms such as Amazon Connect, NICE CXone, or comparable CCaaS technologies
• Experience with Salesforce Knowledge, Experience Cloud, customer self-service portals, and contact center modernization
• Strong analytical, troubleshooting, problem-solving, and communication skills
• Ability to work independently, take ownership of complex technical solutions, and collaborate effectively with cross-functional teams

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Flexible work arrangements
• Professional development opportunities
• Employee recognition and rewards
• Wellness programs
• Employee assistance programs
• Visa sponsorship
• Relocation assistance

Tagged as: Salesforce