Senior Sales Operations Manager

Role Overview

The Senior Sales Operations Manager directs the internal sales team, handles customer quotes, inquiries, and problems, and develops and monitors product quoting procedures. Relocation to the Tallassee/Auburn, AL area is required within 12 months of hire. The role involves overseeing and guiding the team, managing order-processing activities, and ensuring proper review and understanding of customer-provided drawings and specifications.

What You Will Do

Key responsibilities include serving as an escalation point for customer quoting, overseeing and guiding the team, ensuring proper review and understanding of customer-provided drawings and specifications, and managing the end-to-end lifecycle of customer requests.

Why It Might Be a Fit

The successful candidate will have excellent written and verbal communication skills, including effective listening skills, and extensive knowledge of the organization, products, and services. The role requires advanced problem-solving skills and the ability to train, evaluate, and direct the work of assigned employees.

Requirements

• Bachelor’s degree
• At least 8 years related experience
• At least 3 years’ experience as a manager
• Ability to train, evaluate, and direct the work of assigned employees
• Extensive knowledge of the organization, products, and services

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 10 paid holidays