CRM & Marketing Operations Analyst

Role Overview

The CRM & Marketing Operations Analyst will perform Quality Assurance (QA) activities in customer relationship management (CRM) campaigns, ensuring that communications are correctly configured before sending. The role will also validate segmentations of public and data extractions using Structured Query Language (SQL), contribute to directing the correct communication to the appropriate audience, and support the development and execution of email and push notification campaigns.

What You Will Do

The CRM & Marketing Operations Analyst will perform activities such as validating segmentations of public and data extractions using SQL, reviewing campaign elements, including links, tracking parameters, settings, audience criteria, and other technical components before sending, and supporting the development and execution of email and push notification campaigns.

Why It Might Be a Fit

The ideal candidate will have a profile analytical and logical, with attention to detail in data validation and configuration, and be available to work in a hybrid model in Jaguariúna/SP, with presence in the office three times a week.

Requirements

• Knowledge in Structured Query Language (SQL) and ability to understand and work with queries, databases, and data logic
• Intermediate English for understanding global demands, written communication, meetings, and training
• Analytical profile and logical reasoning, with attention to detail in data validation and configuration

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Paid holidays
• Retirement plan
• Life insurance