Analyste Data (Contrat) /Data Analyst (Contract)

The Data Analyst will research and respond to client queries, work with a team of analysts to share knowledge and support workload, and communicate with client service analysts to provide updates and resolutions for the client.

Requirements

• Receive and review all client queries submitted by the client services analysts for clarity and completeness.
• Research client query using all available tools and perform cross database analysis to ensure accuracy of dataset.
• Determine if issues exist and recommend correction/improvement to the data.
• Communicate with client service analysts to provide updates and resolutions for the client.
• Use expert knowledge of IQVIA data, Pharma market, programming and statistical methods to understand, research, interrogate, analyze and evaluate available information to respond to client queries and questions.
• Consult with internal teams to resolve and recommend corrections/changes to data/processes.
• Communicate findings and resolutions clearly and concisely through IQVIA query tracking tool process to all stakeholders.
• Identify opportunities to improve query process and research/analysis process.
• Ensure quality of work in processing queries is maintained and improved.

Tagged as: Data Analysis