Kundensupport & Customer Success Manager (m/w/d) (m/w/d) mit Entwicklungsperspektive

On Site Full TimeDusseldorf, North Rhine-Westphalia, GermanyLivello GmbH

We are looking for a full-time Customer Success & Support Manager (m/f/d) for a responsible role and to accompany our customers on a professional, communicative and technical level at a high level.

Requirements

  • Several years of experience in a customer-oriented role
  • Fluent German and English knowledge in word and writing
  • Structured, independent work
  • Good understanding of technical relationships
  • Experience in customer support and with CRM systems
  • Ability to analyze technical problems
  • Solution-oriented thinking
  • Ability to develop processes further
  • Knowledge of KI-/AI-supported solutions

Benefits

  • Clear support times
  • Key role with much responsibility and development opportunities
  • Agile, international team
  • Open corporate culture with flat hierarchies
  • Dog-friendly office
  • Free EGYM wellness membership

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