Retail Customer Experience Associate, Chapel Hills – Full Time

Macy’s is looking for a Retail Customer Experience Associate to create exceptional, personalized shopping experiences for customers. The ideal candidate will have a positive attitude, strong communication skills, and a passion for delivering high-caliber service. The role involves engaging with customers, making product recommendations, and working across different departments to drive cross-category sales.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors
• Ability to read and understand employment policies and safety rules/procedures in English
• At least 2 years of selling or customer experience preferred

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice