Services and Sales Operations Manager

Role Overview

The role will be based in Tianjin and is responsible for growing satisfied client relationships, a profitable book of business, and acquiring new clients. The role involves maintaining and growing current client relationships, developing tailored solutions to meet the needs of clients and prospects, and ensuring all services are priced and delivered adequately.

What You Will Do

The role involves creating business strategies for clients and prospects to achieve retention and sales targets, collaborating with client advisors and consulting colleagues to create advisory solutions to clients, and managing revenue, profitability, and ensuring timely service delivery and revenue collection for each client.

Why It Might Be a Fit

The role requires excellent oral and communication skills, a good understanding of business environment and financial statements, and a basic understanding of property/casualty insurance principles and claim handling/procedures. The role also requires at least 5 years of related work experiences and a Bachelor’s degree in insurance or a related field.

Requirements

• Understand business environment and know how to read/interpret financial statements
• Communications – Influencing, negotiating, presenting effectively, etc.
• Relationship Management – Customer focus, building rapport, dealing with conflict, etc.
• No less than 5 years related work experiences
• Bachelor’s degree in insurance or coming from financial/capital market/legal background
• Understanding of property/casualty insurance principals and basic understanding on claim handling/procedures
• Excellent oral and communication skills
• Collaborate with colleagues in team operations

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Career opportunities
• Benefits and rewards to enhance your well-being