Director of Data & Analytics – Customer & Growth

Role Overview

Reporting to the Global VP of Data & Analytics, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation, shaping how Just Eat understands, predicts and influences customer behaviour across all markets.

What You Will Do

Leading high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth.

Why It Might Be a Fit

We’re looking for someone who can live our behaviours of lead, deliver and care, challenge conventional thinking, inspire teams and raise the analytical ambition of the organisation while delivering measurable commercial impact.

Requirements

• Proven experience leading advanced analytics, data science and intelligence functions within digital, ecommerce, marketplace or growth-focused organisations.
• Strong understanding of customer behaviour, marketing effectiveness, CRM performance and growth drivers, with the ability to translate insight into commercial impact.
• Experience building and scaling AI, machine learning and predictive analytics capabilities that drive measurable business outcomes.
• Strong stakeholder management skills, with the ability to influence senior leaders and build trusted partnerships across business and technology teams.
• Expertise in experimentation, attribution, incrementality measurement and causal analytics to support evidence-based decision making.
• Experience developing customer intelligence frameworks including segmentation, targeting, personalisation and customer lifecycle analytics.
• Strong commercial acumen with the ability to prioritise opportunities, focus resources effectively and demonstrate return on investment.
• Comfortable operating in complex, fast-paced environments while managing multiple priorities and driving strategic change.
• Passion for developing high-performing teams, creating inclusive environments and helping others succeed through coaching and collaboration.
• Excellent communication skills with the ability to simplify complex analytical, technical and AI concepts for a broad range of audiences.

Benefits

• Competitive salary
• Bonus
• Stock options
• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid holidays
• Flexible working hours
• Remote work options