Senior Global CRM Manager

On Site Full TimeAmsterdam, North Holland, NetherlandsMCS INC

Role Overview

As a Senior CRM Manager, you will drive retention efforts across channels, turning data into meaningful connections and high-impact programmes. You will shape our CRM execution, influence both local and global teams, and help us move fast and scale our impact in a competitive landscape.

What You Will Do

Design and optimize high-impact multi-channel CRM campaigns, drive excellence through rigorous A/B testing, and streamline CRM processes for maximum efficiency.

Why It Might Be a Fit

You will be a fit if you take ownership at scale, mentor teammates, and thrive in a fast-moving, data-driven environment. You will partner with international and local teams to experiment with new CRM technologies and AI-driven engagement strategies.

Requirements

  • Proven expertise in multi-channel CRM marketing
  • Analytical mindset with ability to stay committed to achieving goals through data-driven segmentation
  • Strong stakeholder management and project ownership skills
  • Proactive and agile approach
  • Exceptional communication skills in English
  • Curiosity about CRM innovation

Benefits

  • Dental insurance
  • Vision insurance
  • Fun, fast-paced and supportive work environment
  • Inclusive culture
  • Opportunities for growth and development

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