Role Overview
As a Senior CRM Manager, you will drive retention efforts across channels, turning data into meaningful connections and high-impact programmes. You will shape our CRM execution, influence both local and global teams, and help us move fast and scale our impact in a competitive landscape.
What You Will Do
Design and optimize high-impact multi-channel CRM campaigns, drive excellence through rigorous A/B testing, and streamline CRM processes for maximum efficiency.
Why It Might Be a Fit
You will be a fit if you take ownership at scale, mentor teammates, and thrive in a fast-moving, data-driven environment. You will partner with international and local teams to experiment with new CRM technologies and AI-driven engagement strategies.
Requirements
- Proven expertise in multi-channel CRM marketing
- Analytical mindset with ability to stay committed to achieving goals through data-driven segmentation
- Strong stakeholder management and project ownership skills
- Proactive and agile approach
- Exceptional communication skills in English
- Curiosity about CRM innovation
Benefits
- Dental insurance
- Vision insurance
- Fun, fast-paced and supportive work environment
- Inclusive culture
- Opportunities for growth and development
To apply for this job please visit wd3.myworkdaysite.com.

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