Business Development Centre Specialist (Temporary)

Becoming part of Mercedes‐Benz means finding your individual role and workspace to unleash your talents to the fullest. In this temporary 12 month position based at our head office in Mulgrave, Victoria, you will join a high‐performing Business Development Centre (BDC) team and be responsible for delivering exceptional customer experiences and strong sales outcomes across Finance and Insurance products through omni‐channel customer interactions.

Requirements

• Deliver direct Finance and Insurance sales to both new and existing customers, supporting acquisition and retention outcomes
• Manage re‐finance, insurance renewals and mid‐term non‐hardship finance changes within defined scope
• Nurture and qualify inbound leads and referrals, converting sales where in scope or referring to retailers and Business Managers
• Support the Digital Showroom experience, including customer bookings and online consultations
• Build strong, trusted relationships with customers, retailers and internal stakeholders to support evolving direct and hybrid sales models
• Ensure strict adherence to regulatory, legislative and internal compliance requirements across all customer interactions
• Maintain accurate customer records, system data and file notes to support quality outcomes and future opportunities

Benefits

• Discounted car leasing programs
• State‐of‐the‐art designed workplace
• On‐site parking
• Exciting on‐the‐job learning
• Mentoring