Retail Sales Manager

Role Overview

The Sales Manager leads a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.

What You Will Do

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs. Ensure execution of Company policies and standards, holding team accountable for store conditions and results. Model and coach best-in-class Customer Experience and ART of Selling behaviors.

Why It Might Be a Fit

Champion MCC/Extend services, ensuring team awareness and customer adoption of protection plans and offerings. Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.

Requirements

• 3+ years retail leadership experience

Benefits

• 401(k) with employer match
• Employee Assistance Program
• medical, dental, and vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• voluntary insurance options
• employee discounts
• access to partner discount programs