Account Manager – Key Strategic Accounts

Role Overview

Manage assigned customer accounts by maintaining strong working relationships and supporting day-to-day account management activities. Support the identification and development of new business opportunities within assigned accounts to contribute to revenue growth and account expansion.

What You Will Do

Coordinate with internal teams, support proposal preparation, and maintain accurate customer records. Track account opportunities and pipeline activities to support reporting and account visibility.

Why It Might Be a Fit

Maintain awareness of market trends, competitor activities, and technology developments to support customer engagement and opportunity identification. Ensure effective communication and coordination between customers and internal stakeholders throughout the customer lifecycle.

Requirements

• Bachelor’s degree or higher in Information Technology, Business Administration, Marketing, Engineering, or a related discipline
• Minimum 5+ years of experience in account management, sales coordination, business development, or customer relationship management
• Strong understanding of technology solutions, enterprise services, and customer engagement practices
• Experience supporting proposals, quotations, tenders, and customer-facing business opportunities
• Basic financial literacy with an understanding of commercial proposals, pricing structures, and account-related financial considerations
• Experience working with CRM systems and pipeline management processes
• Strong communication, presentation, and interpersonal skills
• Strong coordination and organizational skills
• Strong analytical and problem-solving capabilities