Director, Account Management (MedInsight)

MedInsight is looking for a Director, Account Management to lead their Account Executive team and drive expansion revenue within existing clients while protecting and forecasting annual recurring revenue (ARR) base. The ideal candidate has a proven playbook for redesigning account management operating systems and can independently diagnose issues, design solutions, and drive execution.

Requirements

• 10+ years in account management/client success/revenue leadership in B2B healthcare analytics, data, technology, or SaaS
• Demonstrated experience shifting an AM/CS function from retention-led to growth-led with measurable expansion/NRR outcomes
• Experience implementing renewal health scoring, account tiering, and account planning systems
• People leadership (5+ direct reports) through significant change
• Executive presence with payer/provider stakeholders (C-suite and clinical/actuarial leaders)
• Experience owning both renewal defense and expansion targets with clear metric separation
• Tools: Salesforce; Gainsight (or similar); sales enablement/conversation intelligence tools (e.g., Highspot, Gong)

Benefits

• Medical, Dental and Vision
• Employee Assistance Program (EAP)
• 401(k) Plan
• Discretionary Bonus Program
• Flexible Spending Accounts (FSA)
• Paid Time Off (PTO)
• Holidays
• Family Building Benefits
• Paid Parental Leave
• Life Insurance & AD&D
• Short-Term and Long-Term Disability