Sales Enablement Specialist

Role Overview

The Sales Enablement Specialist supports the execution of Member Service sales behaviors, sales incentive priorities, and playbook adoption by translating Sales Operations strategies into field-ready tools, communications, reporting insights, and behavior-based action plans. Reporting to the Manager of Sales Incentives, this role partners with Sales Operations, Marketing and Communication, Talent & Member Development, Member Service leadership, and other business partners to improve sales behavior adoption, campaign execution, member experience outcomes, and frontline performance.

What You Will Do

The role ensures sales plays, incentive priorities, coaching resources, and performance insights are aligned and consistently reinforced across branch and service center teams. The Sales Enablement Specialist will support development and execution of Member Service sales plays, behavior standards, and coaching resources, translate Sales Operations priorities into clear frontline actions, tools, and execution guides, and monitor adoption and effectiveness of sales plays and recommend improvements to support performance outcomes.

Why It Might Be a Fit

To be effective, an individual must be able to perform each job duty successfully. The ideal candidate will possess thorough knowledge and application of methods or procedures in sales enablement, sales process, and communication, and have a strong ability to align sales training and sales processes.

Requirements

• Typically requires minimum of 5 years in sales enablement, training, or sales operations, preferably in financial services or member-focused environment.
• Bachelor’s degree in Business, Marketing, or related field or equivalent experience required.
• Possesses thorough knowledge and application of methods or procedures in sales enablement, sales process, and communication.
• Knowledge of sales enablement and a strong ability to align sales training and sales processes is essential.
• Problem solving skills
• Verbal/written communication skills
• Leadership and Organization Development
• Collaborates with peers to deliver results and build organizational capacity
• Ability to work independently and as part of a team
• Strong contribution to team effectiveness
• Develops multifunctional base level skills
• Excellent collaboration, communication, and project management skills.

Benefits

• Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.