Role Overview
As a Customer Success Account Management (CSAM) Manager, you will lead a team of Customer Success Account Managers responsible for delivering customer outcomes, business growth, and long-term customer success across a complex portfolio of accounts.
What You Will Do
You will lead a team of Customer Success Account Managers to deliver customer outcomes and business results across a diverse portfolio by strengthening customer health, accelerating cloud adoption, and advancing AI transformation.
Why It Might Be a Fit
This opportunity will allow you to deepen your organizational leadership capabilities, influence strategy across a broader business scope, and develop future leaders while helping customers realize transformational outcomes through Microsoft technologies and services.
Requirements
- Bachelor’s Degree in Business, Computer Science or related field
- Experience of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Project Management Institute (PMI) or equivalent Project Management certification
- Prosci or equivalent certification
- Customer Success Account Mgmt M5
Benefits
- Dental insurance
- Vision insurance
- Certain roles may be eligible for benefits and other compensation
To apply for this job please visit apply.careers.microsoft.com.
Follow us on social media