Role Overview
Responsible for process design, implementation, and quality control monitoring using appropriate methods to identify opportunities, implement solutions, and measure impact. Seeks out opportunities for operational improvement and provides compelling arguments for change with validated cost savings or efficiencies.
What You Will Do
Has understanding on how projects align to broader organizational goals and business benefit. Is able to explain business benefit of projects and contributes to business case/feasibility development. Identifies and documents the impact of change and suggests policy, goal, and rule changes.
Why It Might Be a Fit
Provides structure, feedback, and direction. Creates clear and measurable goals. Holds self and others accountable. Mentors and contributes to organizations body of knowledge on process design, modeling, execution, monitoring, and optimization.
Requirements
- Bachelor’s Degree plus 3 years of related work experience
- Business Analysis
- Business Case Development
- Business Process Management (BPM)
- Change Management
- Customer Experience Management
- Leadership Development Programs
- Project Management
- Root Cause Identification
- Stakeholder Management
Benefits
- Medical, dental, and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Commuter and transit programs
To apply for this job please visit tmobile.wd1.myworkdayjobs.com.
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