Director, Sales Strategy Enablement

Role Overview

This role leads the Global Business Operations team within Global Strategy & Operations, part of MCAPS-Core and the Customer & Commercial Success organization. GSO manages the execution of several critical commercial operating rhythms, including the Commercial Business Overview (CBO), IAR, Monthly and Quarterly Business Reviews (MBR/QBR), Cohorts, Commercial Syncs, and other MCAPS Core cadences. The leader and team serve as a connective interface across regional SE&O leadership, the Commercial Solution Areas (CSA), Finance, Core Landing, and Field Sales Leadership. This is a high-impact people-leadership role responsible for building, leading, and developing the team that owns the end-to-end execution of some of Microsoft’s most visible commercial operating rhythms.

What You Will Do

Set enterprise-wide direction for program strategy, performance, and change, defining success metrics and guiding business reviews. Lead organizational execution, communications, and stakeholder influence, establishing communication and landing strategies and driving rhythm of business. Drive operational excellence and portfolio governance at scale, overseeing complex program portfolios and establishing governance and success criteria. Provide strategic thought leadership for innovation and business outcomes, shaping program design, risk management, and long-term business strategy.

Why It Might Be a Fit

This role requires an exceptionally high level of attention to detail, strategic thinking, a drive for operational excellence, and the ability to bring structure to ambiguity while developing those same capabilities in others. The leader must be agile, thrive in a fast-paced environment, and comfortably represent the team while interfacing directly with senior CVP stakeholders. The role offers the opportunity to build, lead, and develop a high-performing team of strategic operations professionals and to be first and best with AI usage to automate business processes.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 6+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
• 6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
• 4+ years people management experience

Benefits

• Certain roles may be eligible for benefits and other compensation.