Nabis is seeking a Customer Success Manager to join its CX team in a fully remote capacity. The ideal candidate will own the post-onboarding journey for Nabis’ brand and retail partners, ensuring they are continuously unlocking value from the platform and logistics network.
Requirements
- 3+ years of experience in customer success, account management, or B2B relationship management
- Demonstrated ability to own a portfolio of accounts and drive measurable outcomes in retention, adoption, and partner satisfaction
- Strong written and verbal communication skills in English
- Proficiency with CRM and customer success platforms
- Solid understanding of order management, fulfillment workflows, and basic billing and invoicing processes
- Data fluency — comfortable interpreting account health metrics, usage data, and KPI dashboards
Benefits
- Competitive compensation commensurate with experience and market
- Fully remote work environment with a structured, collaborative team culture
- Exposure to a high-growth, technology-first distribution platform operating at scale
- Clear performance expectations with coaching, development support, and a defined growth path within CX
To apply for this job please visit job-boards.greenhouse.io.
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