Senior Communication and CRM Analyst

Role Overview

The Senior Communication and CRM Analyst will be responsible for creating, briefing, and validating communications directed to Natura and Avon Beauty Consultants and Business Leaders, focusing primarily on CRM communication strategy.

What You Will Do

The candidate will manage the flow of approval between internal demanders and partner agencies, ensure the cadence of schedules and adherence to brand guidelines, and have experience in creating, briefing, and validating content and communication pieces for CRM rules and journeys.

Why It Might Be a Fit

The ideal candidate will have experience in corporate communication, marketing communication, or content creation focused on engagement and sales, as well as experience in CRM strategies and flows, and working in a hybrid regime.

Requirements

• Completed degree in Communication, Journalism, Advertising, Public Relations, Marketing, or related fields
• Experience in corporate communication, marketing communication, or content creation focused on engagement and sales
• Experience in CRM strategies and flows (relationship rules, communication journeys, and proprietary channels)
• Experience in using generative AI and automation tools applied to content creation or process management
• Experience in operating project management, task, or campaign deployment tools (such as Adobe Workfront, Taskrow, Salesforce, or Marketing Cloud)

Tagged as: Project Management, Salesforce