Director, Sales Operations and Analytics

Role Overview

The Director, Sales Operations and Analytics serves as the strategic leader responsible for advancing commercial effectiveness, field enablement, data strategy, and operational excellence for Nestlé Pharma.

What You Will Do

Sets the strategy and operating model for commercial operations, analytics, field enablement, and data-driven decision making. Leads the development, effectiveness, and maintenance of field CRM systems.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in information systems, sales operations, or business analytics in the biotech/pharmaceutical industry, with a deep understanding of commercial business in a biotech/pharma setting.

Requirements

• Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience
• 10+ years of experience in information systems, sales operations, or business analytics in the biotech/pharmaceutical industry
• Demonstrated ability to lead, develop, and empower high-performing teams while fostering growth, engagement, and continuous learning
• Deep understanding of commercial business in a biotech/pharma setting
• Expertise in REMS, FDA regulations and requirements, and all compliance standards and regulations
• Knowledge of data warehouse operations in a pharma setting
• Proven experience successfully implementing various CRM and field tools
• Demonstrated ability to identify operational improvement opportunities and implement effective corrective action plans
• Outstanding written and verbal communication skills, organizational skills, and time management skills
• Ability to manage multiple complex projects simultaneously

Benefits

• 401k with company match
• Healthcare coverage
• Bonus eligibility
• Performance-based incentives
• Competitive total rewards package

Tagged as: Data Analysis