Data Scientist, Growth – Partnerships & Customer Experience

Role Overview

As a Growth Data Scientist, you will use data to help shape how ERGO NEXT reaches, serves, and converts customers across our partnership channel and customer experience funnel. You will work closely with Product and Partnerships teams to identify growth opportunities, understand customer behavior, and turn insights into product and business decisions.

What You Will Do

Use AI as part of the day-to-day data science workflow and identify opportunities to develop reusable AI-enabled tools, skills, or agents that solve practical analytical and business problems. Drive strategy and roadmap for the Partnership channel and the customer experience funnel through actionable data insights.

Why It Might Be a Fit

We’re looking for someone who combines strong analytical and statistical skills with business judgment, curiosity, and a bias toward action. You should be comfortable working through ambiguous questions, developing a point of view, and using both traditional data science methods and emerging AI capabilities to make analysis more scalable, efficient, and impactful.

Requirements

• [4+] years of experience in Data Science or other highly quantitative analytical roles (experience working in fintech or growth & partnerships is a plus).
• Ability to quickly learn new AI capabilities, identify meaningful gaps in existing workflows, and apply or develop practical AI-enabled solutions that improve how data science work gets done.
• Advanced proficiency in SQL and experience using Python or R for statistical analysis and analytical workflows.
• Strong foundation in statistics, experimentation, and causal inference.
• Experience with experiment design, implementation, analysis, and recommendation for actionable insights
• Ability to define the appropriate metric framework to empower the data-driven decision-making process
• Strong communication skills, with the ability to translate complex analyses into clear recommendations and influence cross-functional stakeholders.
• Experience analyzing customer journeys, conversion funnels, or growth with the ability to connect changes in metrics to underlying business drivers.
• Experience working with partnership or other multi-channel business models, with the ability to evaluate partner performance.

Benefits

• partially subsidized medical plan
• fully subsidized vision/dental options
• life insurance
• disability insurance
• 401(k)
• flexible paid time off
• parental leave