Senior Sales Operations & Business Development Manager

Role Overview

Reporting to the Chief Growth Officer, the Senior Sales Operations & Business Development Manager will help build more consistent sales practices across Northwest Center’s current and emerging sales activity. This role is primarily focused on sales operations, including pipeline management, CRM discipline, sales reporting, forecasting support, KPI tracking, and follow-up across assigned sales activity.

What You Will Do

Monitor leads, pipeline activity, customer engagements, and sales KPIs across identified sellers and business areas. Track progress against sales goals, performance expectations, and accountability standards established by the CGO.

Why It Might Be a Fit

The right person will need to be comfortable creating structure, improving visibility, and helping teams with consistent habits. Experience supporting sales activity across multiple teams, territories, service lines, or business areas is required.

Requirements

• 6+ years of B2B sales, sales operations, revenue operations, or sales enablement experience
• Experience supporting sales activity across multiple teams, territories, service lines, or business areas
• Strong understanding of CRM systems such as Microsoft Dynamics, Salesforce, HubSpot, or similar platforms
• Demonstrated success in pipeline management, KPI tracking, forecasting, and sales process improvement
• Experience supporting or carrying assigned sales goals
• Degree in Business, Marketing, Communications, or related field (or equivalent job experience)

Benefits

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance
• 17 Accrued Paid Time Off Days Annually
• Annual Floating Holidays, Parental Leave, and Paid Compassion
• Retirement 401(K) with a company match
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program, including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Physical Wellness Reimbursement Program – $25 per month
• Student Loan Contribution Program – $50 per month
• Pet Insurance Discount Program