Sales Operations Manager

Job Description

Opportunity with a growing manufacturer in the PEMB space seeking a Sales Operations Manager to lead internal sales execution and support functions. This role oversees Inside Sales and Project Management while driving process improvements across the full sales-to-delivery lifecycle.

This is a high-impact position focused on building structure, improving workflows, and strengthening coordination between sales, operations, and production.

Key Responsibilities

• Lead and develop Inside Sales and Project Management teams
• Oversee sales execution from contract through project delivery
• Build structure, accountability, and performance standards across teams
• Identify inefficiencies and implement process improvements
• Standardize workflows across quoting, order management, and coordination
• Ensure smooth handoffs between sales, operations, and production
• Track KPIs such as order cycle time, backlog, and team productivity
• Partner cross-functionally with engineering and leadership

Qualifications

• 5+ years in sales operations, inside sales, project management, or similar
• Experience leading or mentoring customer-facing teams
• Strong process improvement and workflow optimization background
• Experience in PEMB, construction, steel, or manufacturing preferred
• Familiarity with ERP/CRM systems
• Ability to operate in a fast-paced, multi-project environment

Why Is This a Great Opportunity

• Newly created need with strong visibility to leadership
• Opportunity to build structure where it currently does not exist
• Direct impact on sales performance and operational execution
• Growing company with leadership actively investing in process improvement
• Role sits at the intersection of sales, operations, and project delivery