Manager, Technical Account Manager

Okta is seeking a Manager, Technical Account Manager to lead and develop a team of Technical Account Managers. The role will oversee TAMs who support commercial accounts, ensuring high levels of customer satisfaction, technical enablement, and strategic alignment.

Requirements

• Recruit, mentor, and manage a team of Technical Account Managers
• Set clear performance goals and provide ongoing feedback and development opportunities
• Partner with leaders across TAM, Customer Success, Sales, and Product
• Provide coaching and career development to grow the talent in your team
• Effectively balance the workload and capacity of your team
• Establish clear performance objectives and regularly assess team members
• Collaborate with TAMs to strengthen client relationships
• Ensure the TAMs exceed Okta’s expectations in core product and identity knowledge
• Identify and implement best practices and process improvements

Benefits

• Health, dental, and vision insurance
• 401(k)
• Flexible spending account
• Paid leave (including PTO and parental leave)