Data Analyst / Computational Linguist

Role Overview

This role sits between data analytics and computational linguistics, helping improve Omilia’s Drive-Thru Voice AI. The role spans three areas: data & analytics, conversation analysis, and NLU and conversation flow.

What You Will Do

Write SQL queries, build reports and dashboards, track KPIs, run analyses, and identify optimization opportunities. Review real drive-thru dialogs, spot error patterns, and propose actionable improvements for accuracy and user experience. Implement and thoroughly test semantic models and conversation flow using machine learning and rule-based techniques.

Why It Might Be a Fit

The ideal candidate has a degree in Computational Linguistics, Data Science, Computer Science, or a related field, or equivalent experience. They should have at least 1 year of experience in data analysis or NLP, and experience working with complex datasets to perform data analysis and drive business decision-making.

Requirements

• Degree in Computational Linguistics, Data Science, Computer Science, or a related field, or equivalent experience
• At least 1 year of experience in data analysis or NLP
• Experience with SQL and visualization tools for data querying, visualization, and dashboard creation
• Experience working with complex datasets to perform data analysis, extract actionable insights, and drive business decision-making
• Excellent command of spoken and written English
• Excellent communication skills; able to present findings clearly to technical and business audiences
• Accountable within demanding deadlines

Benefits

• Competitive compensation
• Long-term employment with the working days vacation
• Development in professional growth (courses, training, etc)
• Being part of successful cutting-edge technology products that are making a global impact in the service industry
• Proficient and fun-to-work-with colleagues
• Apple gear

Tagged as: Data Analysis