Marketing Operations Specialist

Role Overview

The Marketing Operations Specialist owns the day-to-day implementation of email and digital marketing programs in Adobe Marketo Engage. The role manages campaign intake, technical build, audience segmentation, testing, deployment, Salesforce campaign setup, and operational documentation.

What You Will Do

Own end-to-end campaign execution from intake through build, quality assurance, approval, scheduling, and deployment. Manage the email calendar and coordinate campaign priorities, audience overlap, dependencies, and launch timelines across Marketing teams.

Why It Might Be a Fit

Four or more years in marketing automation, campaign operations, or email marketing, including at least three years of hands-on Adobe Marketo Engage experience. Strong working knowledge of Marketo programs, Smart Campaigns, Smart Lists, segmentation, tokens, templates, nurture programs, and database management.

Requirements

• Four or more years in marketing automation, campaign operations, or email marketing
• At least three years of hands-on Adobe Marketo Engage experience
• Strong working knowledge of Marketo programs, Smart Campaigns, Smart Lists, segmentation, tokens, templates, nurture programs, and database management
• Experience with Salesforce campaigns, campaign-member management, field synchronization, lead flows, and Marketo-Salesforce troubleshooting
• Working knowledge of HTML and CSS; experience using Email on Acid for email rendering and quality assurance preferred
• Current or recent Adobe Marketo certification and experience supporting B2B SaaS, global, or multi-region programs preferred
• Working knowledge of data-retention practices and privacy requirements, including CAN-SPAM, GDPR, CCPA, and CASL

Benefits

• Fully remote work with company provided equipment (laptop, software, etc.)
• Employment with a growing, casual, fun, philanthropic minded company
• Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings
• Employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan
• Medical Flexible Spending Accounts available
• Dependent Care Flexible Spending Accounts available
• Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher)
• Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you
• 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom
• Paid Time Off (PTO)/Holiday
• Employer paid Life and Accidental Death Insurance
• Contribution to Health Care Spending Account
• Dependent Life Insurance
• Optional Life Insurance
• LTD Insurance
• Drug and Paramedical Coverage
• Dental Insurance
• Vision Insurance
• EAP
• Superannuation rate of 12%
• Monthly stipend of $400 AUD to purchase private medical insurance
• Pension – Aegon
• Passageways/OnBoard contributes 8% of the employee’s basic salary
• Employees can contribute up to 100% of salary subject to max limits
• Enrolled from Day 1 of employment
• Private Medical Insurance
• Life Assurance
• Income Protection
• Critical Illness
• Employee Assistance Programme
• Serious Illness Benefit
• Help@Hand
• Cashplan