Role Overview
The Senior Manager, Marketing Operations leads the systems, processes, and team that enable Marketing to plan and execute campaigns and programs effectively. This is a hands-on leadership role for an experienced operator who can bring structure to complex work, establish clear standards, improve cross-functional workflows, and ensure reliable execution.
What You Will Do
Own the integrated Marketing calendar and campaign intake, prioritization, resource coordination, dependency management, and launch-readiness processes. Oversee email and campaign operations, including audience segmentation, campaign builds, forms, landing pages, testing, deployment, tracking, and quality assurance.
Why It Might Be a Fit
This role requires strong knowledge of campaign operations, marketing automation, data quality, and system handoffs. The ideal candidate will have experience leading a team or managing a shared-service Marketing function, and hands-on experience with Marketo and Salesforce.
Requirements
- Bachelor’s degree or equivalent relevant professional experience.
- 8–10 years of progressive experience in B2B SaaS marketing operations, campaign operations, marketing automation, or a related discipline.
- 3-5 years team leadership experience
- Experience leading a team or managing a shared-service Marketing function.
- Hands-on experience with Marketo and Salesforce, including campaign setup, data flows, governance, and operational troubleshooting.
- Experience with 6sense or a comparable account-based marketing or revenue platform.
- Experience supporting a multi-product, multi-segment, or global Marketing organization.
- Strong knowledge of campaign operations, marketing automation, data quality, and system handoffs.
- Experience managing complex, cross-functional projects with multiple stakeholders, priorities, and deadlines.
- Strong financial and operational discipline, including budget tracking, reconciliation, vendor administration, and forecasting support.
- Practical fluency with AI-enabled tools and sound judgment regarding accuracy, data privacy, and appropriate human review.
- Strong prioritization, process-design, documentation, and stakeholder-management skills.
- Clear written and verbal communication skills, including the ability to identify risks and communicate recommendations and trade-offs.
- Ability to lead a team while remaining actively involved in operational execution.
Benefits
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- Employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom.
- Paid Time Off (PTO)/Holiday
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- Pension – Aegon
- Passageways/OnBoard contributes 8% of the employee’s basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
To apply for this job please visit job-boards.greenhouse.io.
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