Role Overview
Optimove’s Customer Success Manager fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders to deliver outstanding results.
What You Will Do
The CSM owns the overall client relationship, establishes a trusted and strategic relationship with each assigned client, and provides training, guidance, and advice to help clients unlock maximum value using the Optimove platform.
Why It Might Be a Fit
This role requires highly effective management and people skills coupled with robust analytical capabilities, and brings an excellent opportunity to learn and grow within a lively and challenging environment.
Requirements
- Bachelor’s degree
- 1-4 years of experience in relevant roles, ideally from software companies
- Extremely strong presentation and communication skills
- Proactive, highly organized, with the ability to manage multiple tasks
- A true value-enabler who relishes helping clients achieve their business goals
- Fast learner who can understand and articulate technology at any level
- Rich and effective interpersonal skills
- Strong analytical skills
- Growth mindset – always pushing yourself out of your comfort zone
- Excellent computer skills, including Excel
- Experience in technology-related fields, preferably web-based software
- Must be eligible to work in Estonia – we are unable to provide sponsorship at this time
Benefits
- Dental insurance
- Vision insurance
- Hybrid work arrangement
- Growth opportunities within a lively and challenging environment
To apply for this job please visit job-boards.eu.greenhouse.io.
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