Senior Manager / Director, People Operations

Osmind is hiring a Senior Manager / Director, People Operations to own day-to-day People Operations and report directly into the co-founder/CEO as we continue to scale. The role is responsible for core HR programs, ensuring work is well-scoped, owners are clear, and follow-through is consistent. The ideal candidate will bring strong judgment, clear communication, and a practical, high-trust approach to help leaders and teams do their best work without unnecessary bureaucracy.

Requirements

• Be the steady HR business partner in the moments that matter: coach managers through performance and team dynamics, navigate employee relations with care, and handle sensitive issues with consistency and sound judgment.
• Partner with the CEO to translate AI strategy into cultural change: design an industry-best program to upskill our employee base and drive positive cultural change around AI adoption.
• Contribute to workforce planning and hiring discipline: maintain headcount plans and scenarios, surface tradeoffs, and bring recommendations to the CEO & VP Finance for decisions.
• Serve as an internal “emcee”, culture carrier, and steward of employee experience: partner with the CEO and leaders to shape and support key internal moments—bringing a clear, high-energy voice to energize and motivate our employee base.
• Run high-trust people programs end-to-end: deliver people initiatives ranging from performance cycles, offsite get-togethers, to benefits renewals. Ensure the initiatives are clear, fair, and lightweight so managers and teams know what “good” looks like.
• Ensure operational excellence and compliance: keep payroll, benefits/leave, and policies accurate and on time; own QA and escalation paths with vendors/legal.
• Lead recruiting operations and employee experience through the People team: manage our in-house recruiter, holding yourself accountable for talent outcomes. When times are busy, step in as talent partner for select roles, owning full-cycle recruiting: from sourcing, to recruiter screens, offer issuance, to overall pipeline movement.
• Own the SF in-office experience (2 days/week): run office operations and logistics so in-person time is consistent, productive, and genuinely worth showing up for.

Benefits

• healthcare
• dental
• vision
• generous family leave
• FSA/DCFSA
• mental health benefits
• 401(k) plan
• flexible paid time off