Revenue Operations Manager

About Other.

Other. is raising the bar in the North American advertising industry, setting a new standard for measurable impact, transparency, and accountability for both our team and the clients we partner with.

We are a privately owned, Toronto-based team of approximately 50, led by a small Leadership Team. Having been named to The Globe & Mail’s list of Canada’s Top Growing Companies for three consecutive years, Other. is in an exciting period of sustained growth and making key hires to support what’s next.

Our headquarters is located in Toronto’s Financial District, just steps from Union Station, with a second office steps from Parliament Hill in Ottawa.

What you’ll do

Accounts Receivable Management

• Own and manage the end-to-end invoicing process, ensuring accuracy and timely delivery to clients
• Partner closely with the Client Services team to coordinate and manage the Accounts Receivable (AR) process, ensuring timely collections and issue resolution
• Develop and maintain clear SOPs to reduce friction points between the AR function and client-facing teams
• Serve as the primary point of contact for vendor and client follow-ups on outstanding payments

Operations & Process Improvement

• Identify and document operational inefficiencies between Finance/Accounting and other departments, proposing and implementing solutions
• Champion continuous process improvement initiatives with a focus on enhancing data collection practices that enable faster, more informed decision-making by leadership
• Design and maintain operational reports and dashboards (using Excel/Google Sheets and QuickBooks Online) that provide real-time visibility into AR status, cash flow, and key financial metrics
• Ensure data integrity across financial systems and workflows, identifying gaps where better data capture can improve reporting accuracy and speed
• Support Accounts Payable (AP) process improvements on an as-needed project basis
• Act as an internal liaison between departmental teams and the external accounting provider, ensuring smooth information flow and consistent execution

Cross-Functional Collaboration

• Work directly with department heads to translate financial data and processes into actionable insights for non-finance teams
• Support leadership with operational reporting, financial dashboards, and ad hoc data requests that support fast, confident decision-making
• Build strong working relationships across the organization to foster a culture of financial accountability

Qualifications

• 5+ years experience in revenue operations, agency operations, finance operations, or similar
• Experience managing high volume Accounts Receivable
• Experience in a services-based or agency environment preferred
• Strong Excel / Google Sheets proficiency
• Experience with QuickBooks Online or similar accounting systems
• Strong attention to detail and process orientation
• Excellent cross-department communication skills

Personal Attributes

• Highly organized and accountable
• Comfortable owning operational financial processes
• Able to work across departments and influence without authority
• Process-oriented with strong problem-solving skills
• Comfortable operating in a fast-growing organization

Expected Compensation range: $75,000 – $85,000 CAD depending on experience.

This is a net new role, created in response to evolving business needs.

We use AI-Assisted tools to support the recruitment process, all decision-making is done by humans.

This is a hybrid role with some in-office presence in downtown Toronto.