Role Overview
The CRM team is responsible for ensuring we maximise our relationships with our customers. This is core to OVO’s ambition to be Britain’s decarbonisation partner – helping us better understand our customers and take them on the path to zero carbon.
What You Will Do
Create and deliver activity that supports our smart meter installation target. Your approach will be data driven and aligned with other areas of the business. You will focus on the outputs that are measurable and drive business performance.
Why It Might Be a Fit
You will be responsible for development and execution of CRM campaigns within a fast-paced, collaborative environment. You will be a successful CRM Manager here at OVO if you… Have proven experience in CRM and in developing marketing plans.
Requirements
- Have proven experience in CRM and in developing marketing plans.
- Are proficient in the execution of email and direct mail campaigns.
- Have experience in forecasting of campaigns and the ability to develop business cases for proposed strategies.
- Have the ability to develop data driven customer contact strategies.
- Thrive in a performance marketing environment.
- Are a self-starter who can take action to deliver against a clear objective.
- Have the willingness to step outside of your comfort zone.
Benefits
- On-target bonus of 15%
- 34 days of holiday (including bank holidays)
- Healthcare cash plan or private medical insurance depending on your career level
- Critical illness cover
- Life assurance
- Health assessments
- Gym membership
- Travel insurance
- Workplace ISA
- Will writing services
- Dental insurance
- Extra holiday buying
- Discount dining
- Home & tech loans
- Supporting your favourite charities with give-as-you-earn donations
- Up to £400 towards any OVO Energy plan
- Great discounts on solar, smart thermostats and EV chargers
- Ultra-low emission car leasing
- Cycle to work scheme
- Public transport season ticket loans
To apply for this job please visit careers.ovo.com.
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