Customer Operations Specialist

We’re hiring a Customer Operations Specialist to take full ownership of contract lifecycle management, contract execution, and CRM accuracy across a large customer portfolio.

Requirements

• 2-4+ years in contract administration, operations, billing, customer support
• Experience with Salesforce (or similar CRM), DocuSign
• Strong proficiency in Google Sheets / Excel
• High attention to detail (low error tolerance)
• Strong written and verbal English communication
• Comfortable with outbound calls, follow-ups, objection handling
• Ability to manage multiple workflows simultaneously

Benefits

• Remote work flexibility