Customer Operations Specialist

Customer Operations Specialist responsible for contract lifecycle management, CRM accuracy, and high-volume outreach. Must have 2-4+ years of experience in contract administration, operations, billing, or customer support. Requires strong proficiency in Salesforce, DocuSign, and Google Sheets/Excel.

Requirements

• Salesforce (or similar CRM)
• DocuSign
• Google Sheets / Excel
• High attention to detail (low error tolerance)
• Strong written and verbal English communication
• Comfortable with: Outbound calls, Follow-ups, Objection handling, Ability to manage multiple workflows simultaneously

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Paid Holidays
• Vacation Time