Role Overview
The CRM Analyst serves as the primary administrator and business systems expert for the Office of Entrepreneurship’s Salesforce environments. This position is responsible for the administration, configuration, maintenance, security, governance, optimization, and ongoing support of multiple Salesforce organizations supporting entrepreneurship, innovation, technology commercialization, and economic development initiatives.
What You Will Do
Administer, configure, maintain, and optimize Salesforce environments; configure and maintain Salesforce objects, fields, record types, page layouts, Lightning pages, permissions, validation rules, flows, reports, dashboards, and other declarative platform features; monitor platform performance, storage utilization, system health, and operational metrics; and manage Salesforce environments.
Why It Might Be a Fit
The ideal candidate will have significant professional hands-on experience working with the Salesforce platform, including requirements gathering, business process analysis, system configuration, testing, deployment, reporting, and end-user support.
Requirements
- significant professional hands-on experience working with the Salesforce platform
- experience serving as a Salesforce Business Analyst, Salesforce Administrator, Salesforce Consultant, or a similar Salesforce-focused role
- Bachelor’s Degree
- 6+ years of relevant experience; or an equivalent combination of education and experience accepted
Benefits
- comprehensive medical, dental, and vision coverage
- robust retirement plans
- substantial paid time off
- 75% tuition discount
- holidays, vacation, and sick time
To apply for this job please visit psu.wd1.myworkdayjobs.com.
Follow us on social media