Customer Experience Specialist

Role Overview

As a Customer Experience Specialist in Dearborn, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You Will Do

Provide an exceptional member experience in every interaction, provide insightful advice and direct support to members in need, and diagnose issues and provide resolution with teaching and guidance.

Why It Might Be a Fit

We are seeking people who want to build a career that is aligned with their interests, with a passion for exceptional customer service, the automotive industry, and cutting-edge technology.

Requirements

• High School Diploma required
• Associates Degree or Bachelor’s degree preferred
• Minimum 3-5 years’ experience in training, public relations, public affairs, sales, marketing, customer service, or any combination thereof

Benefits

• Pay rate of $20.00 per hour
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k)
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)