Role Overview
The Sales Operations Administrator is the dedicated support layer between Pipeline Medical’s Account Managers and Operations. The role exists to take recurring order-lifecycle administration off the sales team so sales can focus on selling.
What You Will Do
Own backorders, non-shipping and reroute management, alternatives and substitution research, allocation management, pricing analysis and savings analysis quotes, and coordination and reporting.
Why It Might Be a Fit
Success in this role depends on being trusted by both Sales and Operations, and effectiveness is measured by administrative hours returned to the Account Management team, resolution speed on backorder and reroute tickets, and how rarely a customer is the first to discover a problem with their order.
Requirements
- Minimum 3–5 years of experience in sales operations, sales support, customer service, or order management, within medical, surgical, pharmaceutical, or another regulated distribution environment.
- Hands-on experience with distributor and manufacturer portals, including stock lookup, backorder and non-shipping reports, and substitution research.
- Bachelor’s degree preferred, or equivalent practical experience in a related administrative function.
To apply for this job please visit pipelinemedical.zohorecruit.com.
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