Role Overview
We are seeking an Enterprise Customer Success Manager to engage and retain large customers, help them achieve business outcomes, and develop strategies to showcase Pluralsight’s impact on their success. The role requires a consultative approach with a strong focus on value and a proven track record of collaborating with customers.
What You Will Do
You will work cross-functionally to drive strategic partnerships, regular customer communications, and data-driven insights to drive positive results and renewals/expansion.
Why It Might Be a Fit
A customer-obsessed individual with experience in driving action and advancing strategy in large customers, able to handle ambiguity and react to changes in a constantly evolving environment.
Requirements
- Experience as a CSM or account manager from HR tech, LMS, or learning platform businesses
- Customer Success professionals with experience embedded in customer L&D or HR programmes
- Former L&D professionals who have moved into commercial or customer-facing roles
- Sales engineers or solutions consultants from the learning or talent space
Benefits
- Competitive compensation packages
- Medical coverage
- Unlimited PTO
- Wellness reimbursements
- Pluralsight subscription
- Professional development funds
To apply for this job please visit pluralsight.wd1.myworkdayjobs.com.
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