Account Manager

Prezzee is a global leader in digital gifting and payments, seeking an Account Manager to build, manage and grow a portfolio of B2B customer accounts, drive revenue growth, and strengthen engagement with customers.

Requirements

• Proven experience in account management, sales, customer success or business development, ideally within B2B, digital gifting, loyalty, rewards, payments or technology.
• Strong relationship management skills with the ability to build trust and grow long-term customer partnerships.
• A commercially minded approach with strong financial acumen and confidence working to sales, margin and KPI targets.
• Proven ability to identify upsell, cross-sell and customer growth opportunities.
• Excellent communication, presentation and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple accounts, priorities and deadlines in a fast-paced environment.
• A proactive, solutions-focused mindset with the ability to anticipate customer needs and recommend the right commercial solutions.
• Strong CRM discipline, forecasting capability and attention to detail.
• A collaborative approach, with the ability to work cross-functionally across sales, customer care, product, tech and delivery teams.
• A genuine passion for customer experience, commercial growth and helping customers get maximum value from the Prezzee platform.

Benefits

• Prezzeeversary Leave
• BirthYay Leave
• Novated Car Leasing
• ClassPass Membership
• Office Allowance
• Flexible Work Perks
• Prezzee Staff Discounts
• Wellbeing Support
• Learning & Development
• Employee Resource Groups
• Parental Leave