Revenue Operations Lead

Role Overview

As Primer’s Revenue Operations Lead, you will own the systems, processes, and reporting that move a family from their first interaction with Primer through their first day of school.

What You Will Do

You will own Salesforce, HubSpot, and the broader revenue technology stack, including architecture, administration, integrations, governance, and ongoing optimization.

Why It Might Be a Fit

You will translate business needs into technical requirements and prioritize solutions with Growth, Admissions, Marketing, and Product.

Requirements

• Deep, hands-on experience with both Salesforce and HubSpot, including relevant certifications
• A track record of personally building and administering systems, not solely managing vendors or designing from a distance
• Experience building or rebuilding a revenue engine within an early-stage or rapidly scaling company
• Previous experience leading a sales or customer-facing team, with a clear understanding of how systems affect representative performance and customer experience
• Experience supporting high-consideration consumer sales, where customers are making a significant and personal decision
• Strong understanding of lead routing, attribution, lifecycle stages, data architecture, reporting, and funnel management
• The ability to turn ambiguous business problems into clear requirements, prioritized solutions, and shipped improvements
• A solutions-oriented approach: when presented with several broken points, you research the options and return with a recommendation
• A systems mindset: you naturally think about where a lead enters, what information travels with it, how it changes over time, and what the representative needs to see