Business Development Specialist

The Business Development Specialist will accept and respond to inbound leads by phone, email, text message, and chat in a professional and effective manner, and work to convert leads into meaningful appointments for sales and support teams.

Requirements

• Excellent communication skills in all areas.
• 2+ years of customer service experience. Call center experience highly preferred.
• Goal-oriented with ability to meet and exceed established metrics.
• Strong analytical skills, with the ability to independently derive insights from data.
• Ability to handle multiple tasks in a fast-paced environment; possess strong organizational skills.
• Ability to maintain confidential and sensitive information.
• Excellent knowledge of MS Office, marketing computer software and online applications.
• Bachelor’s degree in applicable field, or equivalent experience.
• Bilingual Spanish/English speaker preferred, but not required.

Tagged as: Data Analysis