Role Overview
As a Customer Success Manager, you will have a key strategic role within reed.co.uk, providing service excellence to clients and managing a large volume of varied accounts.
What You Will Do
You will analyze customer data, communicate findings to clients, investigate provider suitability, and identify additional sales opportunities.
Why It Might Be a Fit
You will be a proactive, positive, self-starter with a passion for contributing to a world-class customer success function, and a track record of working in a customer-facing environment.
Requirements
- Capability to communicate brand/products effectively
- Ability to digest data and relay it to customers
- Proactive, positive, self-starter and team player
- Excellent presentation and meeting facilitation skills
- Demonstrable success in thinking strategically and providing high-level customer satisfaction and retention
Benefits
- Hybrid working
- 25 days annual leave plus bank holidays
- Flexible holiday scheme
- Moving home leave
- Financial benefits including pension and health cash plan subscription
- Enhanced family leave policies
- Insurance benefits including life assurance
- Love Mondays events
- Discount scheme including gyms and popular retailers
- Range of wellbeing and mental health support avenues
To apply for this job please visit reed.wd3.myworkdayjobs.com.
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