Senior Sales Operations Manager

Role Overview

The Senior Sales Operations Manager is responsible for ensuring seamless delivery of day-to-day business activities across Operations, Supply Chain, Customer Experience, CPFR, Commercialization, Quality, R&D, Finance, and Engineering. This role coordinates all details required to support customers, execute projects, and manage ongoing business needs.

What You Will Do

The Senior Sales Operations Manager will serve as the primary internal point of contact for daily execution of customer needs, ensuring commercial readiness and on-time delivery of all commitments. They will also work with the PMO as a Sales representative to maintain project timelines, track deliverables, and ensure cross-functional readiness for each phase.

Why It Might Be a Fit

The ideal candidate will have 7-10+ years of experience in CPG sales, sales operations, manufacturing, supply chain, customer service, commercialization, project management or related commercial execution role. They will have strong communication skills, excellent organizational and project-management skills, and the ability to build strong working relationships across all levels of the organization.

Requirements

• Expert-level ability to manage complex, national and global retail customers.
• Strong communication skills – capable of translating customer needs into actionable internal requirements.
• Excellent organizational and project-management skills; able to manage multiple priorities at once.
• Analytical mindset with ability to assess data, identify trends, and support decision-making.
• Ability to build strong working relationships across all levels of the organization.
• Proficiency in Microsoft Office and ERP/CRM systems (SAP experience preferred).
• Ability to make independent decisions, drive alignment, and maintain high level of performance in fast-paced environments.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs