Conversion Rate Optimisation (CRO) Consultant

Role Overview

We are seeking an analytical, user-focused Ecommerce CRO Manager to take full ownership of our end-to-end conversion rate optimization strategy across all our 4 main websites.

What You Will Do

Audit & Analysis: Conduct continuous quantitative audits (via GA4) and qualitative research (session recordings, heatmaps, and exit surveys) to pinpoint user friction points.

Why It Might Be a Fit

You will bridge the gap between data analytics, UX design, and development to build a relentless culture of testing and experimentation.

Requirements

• 3+ years managing CRO programs specifically for high-growth B2C/B2B ecommerce platforms.
• Deep expertise in Google Analytics 4 (GA4) and its checkout funnels, alongside behavioural tools.
• Hands-on experience using A/B testing.
• Strong understanding of UX/UI best practices, web performance metrics (Core Web Vitals), and basic knowledge of HTML/CSS/JavaScript (to assist with test setups).