Senior People Operations Manager

The Senior People Operations Manager is responsible for designing and implementing a Pan-African People and Culture strategy aligned with Remoteli’s growth objectives. This role leads and optimises the organisation’s people operations framework to support business expansion, employee engagement, and operational excellence across multiple countries.

Requirements

• Design and implement a Pan-African People and Culture strategy that supports Remoteli’s growth and expansion across multiple African and emerging markets.
• Lead and oversee end-to-end people operations, including onboarding, employee relations, performance management, and offboarding processes across multiple jurisdictions.
• Develop, implement, and continuously improve scalable HR policies, procedures, and people frameworks that ensure compliance with local labour laws while maintaining organisational consistency.
• Ensure people practices effectively scale across multiple countries while respecting local regulations, employment requirements, and cultural contexts.
• Partner with senior leadership to support workforce planning, organisational design, and talent strategy aligned with business objectives.
• Manage performance management processes, including goal-setting, reviews, feedback cycles, and career development initiatives.
• Ensure compliance with employment laws, internal policies, and data protection standards across all regions of operation.
• Oversee employee engagement, wellbeing, and culture initiatives that foster inclusion, high performance, and retention across distributed teams.
• Manage HR systems, employee data, documentation, and reporting to ensure accuracy, confidentiality, and regulatory compliance.
• Support managers with coaching, conflict resolution, and employee relations matters across diverse cultural environments.
• Analyse people data and metrics to provide insights, reports, and strategic recommendations to leadership.
• Lead and mentor junior HR or People Operations team members, ensuring consistent service delivery and adherence to best practices across regions.

Benefits

• Opportunity to work in a remote-first environment
• Collaborative and people-centred approach
• Strong leadership presence
• Proactive, solutions-oriented, and capable of operating with a high level of autonomy