Senior Customer Success Enablement Manager

Hybrid Full TimeAustin, Texas, United StatesRestaurant365

Restaurant365 is seeking a Senior Customer Success Enablement Manager to design and deliver programs that improve retention, expansion, and execution quality across Customer Success and Support.

Requirements

  • 7+ years in Customer Success Enablement or Revenue Enablement roles
  • Strong understanding of retention, expansion, adoption, and renewals in SaaS or recurring revenue
  • Experience using data and metrics to guide enablement impact and improvement
  • Familiarity with Gainsight, Gong, Glean, Salesforce, and Showpad
  • Proven ability to deliver measurable training, coaching frameworks, and scalable programs
  • Strong cross-functional collaboration and execution skills
  • Ability to manage multiple priorities in a fast-paced environment

Benefits

  • Competitive compensation package
  • Ability to work remote or hybrid
  • Comprehensive medical benefits
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

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