Senior Customer Success Enablement Manager

Restaurant365 is seeking a Senior Customer Success Enablement Manager to design and deliver programs that improve retention, expansion, and execution quality across Customer Success and Support.

Requirements

• 7+ years in Customer Success Enablement or Revenue Enablement roles
• Strong understanding of retention, expansion, adoption, and renewals in SaaS or recurring revenue
• Experience using data and metrics to guide enablement impact and improvement
• Familiarity with Gainsight, Gong, Glean, Salesforce, and Showpad
• Proven ability to deliver measurable training, coaching frameworks, and scalable programs
• Strong cross-functional collaboration and execution skills
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Competitive compensation package
• Ability to work remote or hybrid
• Comprehensive medical benefits
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives
• Philanthropy events

Tagged as: Gainsight, Salesforce