Customer Operations (Auto Claims) Representative

Role Overview

As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).

What You Will Do

Investigate and research details of an auto accident to determine who the payer will be, submit bills and proper documentation to the insurance company, and follow up on unpaid bills.

Why It Might Be a Fit

We offer paid training and incentive plans, excellent work/life balance, and career growth opportunities.

Requirements

• Working knowledge of Microsoft Office (Word, Excel, Outlook)
• Technical proficiency to work on multiple computer screens and software applications simultaneously
• Ability to maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
• Organizational skills to remain organized while multi-tasking
• Critical thinking and problem-solving skills to find effective and efficient solutions
• Ability to communicate clearly, both verbally and in writing
• Experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)

Benefits

• Paid training and incentive plans
• Medical, dental, vision, and life insurance benefits on day 1
• 12 paid holidays and generous paid time off
• 401(k) matching
• Employee Resource Groups
• Career growth opportunities